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8px 24px #0003;--dash-shadow-hover:0 4px 12px #02775926, 0 16px 40px #0000004d}.dash-sidebar{background:var(--dash-surface);-webkit-backdrop-filter:blur(20px);border-right:1px solid var(--dash-border);z-index:10;flex-direction:column;gap:8px;width:220px;min-height:100vh;padding:28px 16px;display:flex;position:fixed;top:0;bottom:0;left:0}.dash-logo{letter-spacing:-.5px;color:var(--dash-teal);border-bottom:1px solid var(--dash-border);margin-bottom:12px;padding:0 12px 20px;font-family:Space Grotesk,sans-serif;font-size:22px;font-weight:700}.dash-logo span{color:var(--dash-text);letter-spacing:0;margin-top:2px;font-size:13px;font-weight:500;display:block}.dash-nav{flex-direction:column;gap:2px;display:flex}.dash-nav-item{border-radius:var(--dash-radius-sm);color:var(--dash-text-secondary);cursor:pointer;transition:all var(--dash-transition);text-align:left;background:0 0;border:none;align-items:center;gap:10px;width:100%;padding:10px 12px;font-size:14px;font-weight:500;text-decoration:none;display:flex;position:relative}.dash-nav-item:hover{background:var(--dash-teal-light);color:var(--dash-teal)}.dash-nav-item.active{background:var(--dash-teal-light);color:var(--dash-teal);font-weight:600}.dash-nav-item.active:before{content:"";background:var(--dash-teal);border-radius:0 3px 3px 0;width:3px;height:20px;position:absolute;top:50%;left:0;transform:translateY(-50%)}[data-theme=dark] .dash-nav-item:hover,[data-theme=dark] .dash-nav-item.active{background:#0277591f}.dash-nav-icon{flex-shrink:0;justify-content:center;align-items:center;width:18px;height:18px;display:flex}.dash-nav-icon svg{stroke:currentColor;fill:none;stroke-width:1.8px;stroke-linecap:round;stroke-linejoin:round;width:18px;height:18px}.dash-sidebar-footer{border-top:1px solid 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svg{stroke:var(--dash-emerald)}.dash-metric-icon.amber{background:var(--dash-amber-glow)}.dash-metric-icon.amber svg{stroke:var(--dash-amber)}.dash-metric-icon.danger{background:var(--dash-danger-glow)}.dash-metric-icon.danger svg{stroke:var(--dash-danger)}.dash-metric-icon.purple{background:var(--dash-purple-glow)}.dash-metric-icon.purple svg{stroke:var(--dash-purple)}[data-theme=dark] .dash-metric-icon.teal{background:#02775926}[data-theme=dark] .dash-metric-icon.emerald{background:#10b98126}[data-theme=dark] .dash-metric-icon.amber{background:#f59e0b26}[data-theme=dark] .dash-metric-icon.danger{background:#ef444426}.dash-metric:first-child{--card-accent:var(--dash-teal)}.dash-metric:nth-child(2){--card-accent:var(--dash-emerald)}.dash-metric:nth-child(3){--card-accent:var(--dash-amber)}.dash-metric:nth-child(4){--card-accent:var(--dash-danger)}.dash-metric-value{letter-spacing:-1px;margin-bottom:4px;font-family:Space 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.dash-search-bar{margin-bottom:0}.dash-date-filters{align-items:center;gap:8px;display:flex}.dash-date-label{color:var(--dash-text-muted);align-items:center;gap:6px;font-size:12px;display:flex}.dash-date-input{border-radius:var(--dash-radius-sm);color:var(--dash-text);transition:all var(--dash-transition);appearance:none;background:#fff;border:2px solid #d1d5db;outline:none;min-width:140px;padding:10px 14px;font-family:Inter,sans-serif;font-size:13px;font-weight:500;box-shadow:0 2px 6px #00000014}.dash-date-input:focus{border-color:var(--dash-teal);box-shadow:0 0 0 3px var(--dash-teal-glow), 0 2px 6px #00000014}.dash-date-input:hover{border-color:#9ca3af}.dash-date-input::-webkit-calendar-picker-indicator{filter:opacity(.6);cursor:pointer;padding:2px}[data-theme=dark] .dash-date-input{background:var(--dash-surface-solid);border-color:#4b5563}[data-theme=dark] .dash-date-input::-webkit-calendar-picker-indicator{filter:invert()opacity(.5)}.dash-filter-info{align-items:center;gap:6px;display:flex}.dash-filter-panel{background:var(--dash-surface-solid);-webkit-backdrop-filter:blur(16px);backdrop-filter:blur(16px);border:1px solid var(--dash-border);border-radius:var(--dash-radius);box-shadow:var(--dash-shadow);flex-wrap:wrap;gap:20px;margin-bottom:20px;padding:20px 24px;display:flex}.dash-filter-group{min-width:160px}.dash-filter-group-label{text-transform:uppercase;letter-spacing:.5px;color:var(--dash-text-muted);margin-bottom:6px;font-size:11px;font-weight:600}.dash-filter-select{border-radius:var(--dash-radius-sm);color:var(--dash-text);width:100%;transition:all var(--dash-transition);cursor:pointer;appearance:none;background:#fff url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' width='14' height='14' viewBox='0 0 24 24' fill='none' stroke='%236b7280' stroke-width='3' stroke-linecap='round' stroke-linejoin='round'%3E%3Cpolyline points='6 9 12 15 18 9'/%3E%3C/svg%3E") right 12px center no-repeat;border:2px solid #d1d5db;outline:none;padding:10px 36px 10px 14px;font-family:Inter,sans-serif;font-size:13px;font-weight:500;box-shadow:0 2px 6px #00000014}.dash-filter-select:focus{border-color:var(--dash-teal);box-shadow:0 0 0 3px var(--dash-teal-glow), 0 2px 6px #00000014}.dash-filter-select:hover{border-color:#9ca3af}[data-theme=dark] .dash-filter-select{background:var(--dash-surface-solid);border-color:#4b5563}[data-theme=dark] .dash-filter-select:hover{border-color:#6b7280}.dash-filter-chips{flex-wrap:wrap;gap:6px;display:flex}.dash-filter-chip{color:var(--dash-text-secondary);cursor:pointer;transition:all var(--dash-transition);background:#fff;border:2px solid #d1d5db;border-radius:20px;padding:8px 18px;font-family:Space Grotesk,sans-serif;font-size:12px;font-weight:600;box-shadow:0 2px 6px #00000014}.dash-filter-chip:hover{border-color:#9ca3af;transform:translateY(-1px);box-shadow:0 4px 12px #0000001f}.dash-filter-chip.active{border-color:#0000;transform:translateY(-1px);box-shadow:0 3px 10px #0003}[data-theme=dark] .dash-filter-chip{background:var(--dash-surface-solid);border-color:#4b5563}@media (width<=768px){.dash-filters-row{flex-direction:column;align-items:stretch}.dash-date-filters{justify-content:space-between}.dash-filter-panel{flex-direction:column}}.dash-pipeline{gap:16px;padding-bottom:16px;display:flex;overflow-x:auto}.dash-pipeline-col{flex:1;min-width:250px}.dash-pipeline-col-header{border-radius:var(--dash-radius-sm) var(--dash-radius-sm) 0 0;justify-content:space-between;align-items:center;padding:10px 14px;font-family:Space Grotesk,sans-serif;font-size:14px;font-weight:600;display:flex}.dash-pipeline-col-count{background:#ffffff4d;border-radius:12px;padding:2px 8px;font-size:11px;font-weight:600}.dash-pipeline-cards{background:var(--dash-bg-subtle);border-radius:0 0 var(--dash-radius-sm) var(--dash-radius-sm);flex-direction:column;gap:8px;min-height:200px;max-height:70vh;padding:8px;display:flex;overflow-y:auto}.dash-pipeline-card{background:var(--dash-surface-solid);border:1px solid var(--dash-border);border-radius:var(--dash-radius-sm);transition:all var(--dash-transition);cursor:pointer;padding:12px 14px}.dash-pipeline-card:hover{border-color:var(--dash-border-hover);box-shadow:var(--dash-shadow)}.dash-pipeline-card-client{margin-bottom:4px;font-size:14px;font-weight:600}.dash-pipeline-card-detail{color:var(--dash-text-secondary);margin-bottom:2px;font-size:12px}.dash-pipeline-card-manager{color:var(--dash-text-muted);margin-top:6px;font-size:11px}.dash-loading{min-height:300px;color:var(--dash-text-muted);justify-content:center;align-items:center;font-size:14px;display:flex}.dash-spinner{border:3px solid var(--dash-border);border-top-color:var(--dash-teal);border-radius:50%;width:28px;height:28px;margin-right:10px;animation:.7s linear infinite dash-spin}@keyframes dash-spin{to{transform:rotate(360deg)}}.dash-modal-overlay{-webkit-backdrop-filter:blur(4px);backdrop-filter:blur(4px);z-index:100;background:#0006;justify-content:center;align-items:center;animation:.15s dash-fade-in;display:flex;position:fixed;inset:0}@keyframes dash-fade-in{0%{opacity:0}to{opacity:1}}.dash-modal{background:var(--dash-surface-solid);border:1px solid var(--dash-border);border-radius:var(--dash-radius);width:440px;max-width:90vw;max-height:85vh;animation:.2s dash-slide-up;overflow-y:auto;box-shadow:0 20px 60px #0003}@keyframes dash-slide-up{0%{opacity:0;transform:translateY(20px)}to{opacity:1;transform:translateY(0)}}.dash-modal-header{border-bottom:1px solid var(--dash-border);justify-content:space-between;align-items:center;padding:20px 24px 16px;display:flex}.dash-modal-title{letter-spacing:-.3px;font-family:Space Grotesk,sans-serif;font-size:18px;font-weight:600}.dash-modal-close{width:32px;height:32px;color:var(--dash-text-muted);cursor:pointer;transition:all var(--dash-transition);background:0 0;border:none;border-radius:8px;justify-content:center;align-items:center;font-size:22px;display:flex}.dash-modal-close:hover{background:var(--dash-bg-subtle);color:var(--dash-text)}.dash-modal-body{flex-direction:column;gap:14px;padding:20px 24px;display:flex}.dash-modal-field{justify-content:space-between;align-items:center;display:flex}.dash-modal-label{color:var(--dash-text-secondary);font-size:13px;font-weight:500}.dash-modal-value{color:var(--dash-text);text-align:right;font-size:14px;font-weight:600}.dash-modal-footer{border-top:1px solid var(--dash-border);justify-content:flex-end;gap:10px;padding:16px 24px 20px;display:flex}.dash-modal-btn-primary{border-radius:var(--dash-radius-sm);background:linear-gradient(135deg, var(--dash-teal), #27a399);color:#fff;cursor:pointer;transition:all var(--dash-transition);border:none;align-items:center;padding:10px 22px;font-family:Space Grotesk,sans-serif;font-size:13px;font-weight:600;text-decoration:none;display:inline-flex}.dash-modal-btn-primary:hover{box-shadow:0 4px 14px var(--dash-teal-glow);transform:translateY(-1px)}.dash-modal-btn-secondary{border:1px solid var(--dash-border);border-radius:var(--dash-radius-sm);color:var(--dash-text-secondary);cursor:pointer;transition:all var(--dash-transition);background:0 0;padding:10px 22px;font-family:Space Grotesk,sans-serif;font-size:13px;font-weight:600}.dash-modal-btn-secondary:hover{border-color:var(--dash-border-hover)}.dash-modal-wide{width:1080px;max-width:95vw}.dash-detail-section{border-bottom:1px solid var(--dash-border);padding:14px 0}.dash-detail-section:last-child{border-bottom:none}.dash-detail-section-title{text-transform:uppercase;letter-spacing:.5px;color:var(--dash-teal);margin-bottom:10px;font-family:Space Grotesk,sans-serif;font-size:13px;font-weight:600}.dash-detail-grid{flex-direction:column;gap:8px;display:flex}.dash-detail-manager{align-items:center;gap:8px;padding:6px 0;font-size:14px;display:flex}.dash-detail-messages{flex-direction:column;gap:8px;max-height:300px;padding:4px 0;display:flex;overflow-y:auto}.dash-detail-msg{border-radius:10px;max-width:90%;padding:10px 14px;font-size:13px;line-height:1.5}.dash-detail-msg.visitor{background:var(--dash-bg-subtle);border-bottom-left-radius:4px;align-self:flex-start}.dash-detail-msg.agent{background:var(--dash-teal-light);border-bottom-right-radius:4px;align-self:flex-end}[data-theme=dark] .dash-detail-msg.visitor{background:#ffffff0f}[data-theme=dark] .dash-detail-msg.agent{background:#0277591f}.dash-detail-msg-header{justify-content:space-between;align-items:center;margin-bottom:4px;display:flex}.dash-detail-msg-sender{color:var(--dash-text);font-size:12px;font-weight:600}.dash-detail-msg-time{color:var(--dash-text-muted);font-size:11px}.dash-detail-msg-text{color:var(--dash-text-secondary);word-break:break-word}.dash-heatmap{grid-template-columns:repeat(24,1fr);gap:3px;display:grid}.dash-heatmap-cell{text-align:center;transition:transform var(--dash-transition);cursor:default;border-radius:6px;padding:8px 2px}.dash-heatmap-cell:hover{z-index:1;transform:scale(1.1)}.dash-heatmap-hour{margin-bottom:2px;font-family:Space Grotesk,sans-serif;font-size:11px;font-weight:600}.dash-heatmap-count{opacity:.85;font-size:10px}@media (width<=768px){.dash-heatmap{grid-template-columns:repeat(12,1fr)}}.dash-manager-deals-list{flex-direction:column;gap:4px;max-height:350px;display:flex;overflow-y:auto}.dash-manager-deal-row{cursor:pointer;transition:background var(--dash-transition);border-radius:8px;justify-content:space-between;align-items:center;padding:10px 12px;display:flex}.dash-manager-deal-row:hover{background:var(--dash-bg-subtle)}.dash-manager-deal-client{flex-direction:column;gap:2px;display:flex}.dash-manager-deal-info{align-items:center;gap:8px;display:flex}.dashboard ::-webkit-scrollbar{width:6px}.dashboard ::-webkit-scrollbar-track{background:0 0}.dashboard ::-webkit-scrollbar-thumb{background:var(--dash-border-hover);border-radius:3px}@media (width<=1100px){.dash-metrics{grid-template-columns:repeat(2,1fr)}}@media (width<=768px){.dash-sidebar{display:none}.dash-main{margin-left:0;padding:20px 16px}.dash-metrics{grid-template-columns:1fr 1fr}.dash-header{flex-direction:column;align-items:flex-start;gap:16px}.dash-header-right{justify-content:space-between;align-self:stretch}.dash-table th,.dash-table td{padding:10px 14px;font-size:13px}.dash-managers-grid{grid-template-columns:1fr}.dash-pipeline{flex-direction:column}.dash-pipeline-col{min-width:unset}}.dash-dialog-list,.dash-median-list{flex-direction:column;gap:8px;display:flex}.dash-dialog-row{background:var(--dash-bg-subtle);border-radius:var(--dash-radius-sm);grid-template-columns:minmax(140px,1fr) 2fr auto;align-items:center;gap:12px;padding:10px 12px;display:grid}.dash-dialog-client{flex-direction:column;gap:2px;min-width:0;display:flex}.dash-dialog-client-name{text-overflow:ellipsis;white-space:nowrap;font-size:13px;font-weight:600;overflow:hidden}.dash-dialog-client-meta{color:var(--dash-text-muted);font-size:11px}.dash-dialog-periods{flex-direction:column;gap:4px;font-size:12px;display:flex}.dash-dialog-period{color:var(--dash-text-secondary)}.dash-dialog-action a,.dash-dialog-action span{white-space:nowrap;text-decoration:none;display:inline-block}.dash-median-entry{background:var(--dash-bg-subtle);border-radius:var(--dash-radius-sm);overflow:hidden}.dash-median-head{cursor:pointer;-webkit-user-select:none;user-select:none;grid-template-columns:18px minmax(120px,1fr) auto auto auto;align-items:center;gap:10px;padding:10px 12px;font-size:13px;display:grid}.dash-median-head:hover{background:var(--dash-border)}.dash-median-toggle{color:var(--dash-teal);font-size:11px}.dash-median-client{text-overflow:ellipsis;white-space:nowrap;font-weight:600;overflow:hidden}.dash-median-meta{color:var(--dash-text-muted);font-size:11px}.dash-median-time{color:var(--dash-teal);text-align:right;min-width:50px;font-family:Space Grotesk,sans-serif;font-weight:600}.dash-median-link{color:var(--dash-text-secondary);border:1px solid var(--dash-border);border-radius:6px;padding:2px 6px;font-size:12px;text-decoration:none}.dash-median-link:hover{border-color:var(--dash-border-hover);color:var(--dash-teal)}.dash-median-slice{border-top:1px solid var(--dash-border);background:var(--dash-surface-solid);flex-direction:column;gap:6px;padding:10px 12px 12px;display:flex}.dash-median-msg{background:var(--dash-bg-subtle);border:1px solid #0000;border-radius:10px;max-width:75%;padding:6px 10px;font-size:13px}.dash-median-msg.client{align-self:flex-start}.dash-median-msg.agent{align-self:flex-end}.dash-median-msg.in-window{background:var(--dash-teal-light);color:#1a2e28;border-color:var(--dash-teal-glow)}.dash-median-msg.in-window .dash-median-msg-meta{color:#1a2e288c}.dash-median-msg.in-window .dash-median-msg-meta .sender{color:#1a2e28d9}.dash-median-msg.boundary{border:2px solid var(--dash-teal);box-shadow:0 0 0 3px var(--dash-teal-glow)}.dash-median-msg-badge{text-transform:uppercase;letter-spacing:.5px;background:var(--dash-teal);color:#fff;border-radius:4px;margin-right:6px;padding:1px 6px;font-size:10px;font-weight:700;display:inline-block}.dash-median-msg-meta{color:var(--dash-text-muted);gap:8px;margin-bottom:2px;font-size:11px;display:flex}.dash-median-msg-meta .sender{color:var(--dash-text-secondary);font-weight:600}.dash-median-msg-body{white-space:pre-wrap;word-break:break-word}